FAQ
GST jan seva kendra
Frequently Asked Questions
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Would you like details from specific FAQ questions such as GST registration, return filing, wallet recharge, or franchise requirements?
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Services include GST registration, GST return filing, PAN card services, electricity and water bill.
Typically within 2–3 working days after submission of correct documents.
Money transfer, recharge, bill payments, PAN card issuance, and 500+ services in total.
It enables branchless banking with low-cost money transfers and services like IMPS, NEFT, RTGS.
Click the “Forgot Password” link on the login page of the website or mobile app.
Visit gstsevakendra.org, click Sign‑up, and follow the instructions.
Seva Kendras help with document prep, submission, and guidance—especially helpful for those lacking internet access.
Yes, they assist in rectifying errors in GST filings and registrations.
Yes—helping bridge the digital divide by offering offline support where online access is limited.
Comprehensive training on GST, compliance, accounting systems, and software usage.
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Startup Franchise: ~₹ 10,000 + 18% GST = ₹ 11,800. District Franchise: ~₹ 25,000 + 18% GST = ₹ 29,500.
Franchisees earn high commission rates on services; district owners also earn referral income and percentage of service fees.
Computer/laptop or Android mobile phone, good internet, printer, scanner. 12th pass and basic GST knowledge are required.
Banking services, loans, insurance, PAN/Voter/Passport assistance, tax compliance, accounting, travel bookings, digital services, etc. (Up to 500+ services).
GST jan seva kendra app or web platform; the wallet is loaded digitally through UPI.ks
Yes—they assist taxpayers with GSTR‑9, audits under Section 35(5), and reconciliation reporting.
ISO 9001:2008 for quality management and ISO 27001:2013 for information security.
Dedicated account manager, marketing materials (banners, visiting cards), training, support desk, and onboarding kit.
Guidance on invoice formatting, valuation rules, including discounts, freebies, and second-hand goods.
They assist with explaining how to lodge and track complaints on the GST portal and help customers navigate resolution mechanisms.
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